Currently Be Happy Psychology is offering Telehealth Services (until the Australian Government ceases this program) as an alternative to Face 2 Face (F2F) appointments in the office. Be Happy Psychology has a secure video conferencing system, a link will be sent to your email prior to your appointment and you simply press the link and you are instantly connected (there is NO requirement for you to download apps or put in passwords). For existing clients ONLY there is the option of a Telehealth appointment via telephone. All new clients, for their initial appointment, must be either F2F or videoconference. If using telehealth services, your appointment fee needs to be paid prior to the appointment – this can be organised via a invoice being emailed with electronic fund transfer details included . If using Medicare, you claim will be submitted and the rebate put in your account once payment is received.
Even though you may receive a reminder SMS stating you have F2F appointment is in the office, please contact Jo to change to a Telehealth appointment, if at the time it is more convenient or you are unwell/have cold/flu symptoms.